Hi Matt,
Really don't want to sound unhelpful here
I will happily program it for you, but unfortunately I draw the line at teaching people how to use their own equipment. If you take your car to anyone who requires a button by button guide to program anything, then you have gone to the wrong person.
The instructions you have posted are pretty much all that should be needed. If they are struggling then their equipment is out of date or it is operator error.
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